We created HeadLimes to make people smile. So, if you’re not happy for some reason, please either call or email and let us know! We will do our best to remedy the situation and make you happy.
If you would like to return (for refund) or exchange your HeadLimes–simply ship them back to us within 45 days of your purchase date. Upon receiving the items, we’ll either refund your money or send you a replacement.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To send your HeadLimes back, please use the following address and use US POST SERVICE only:
For US Postal Service ONLY: PO Box 7818, Jackson, WY 83001
Please include a note with any specifications in your return package.
If you receive a damaged or defective product, please let us know by emailing a picture to use with an explanation of your situation and corresponding request.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Thank you.